Impact Categories

Health score impact categories include:

Category Value Units
CPU CPU Percentage > 90%
  CPU Queue Length > (CPU Cores+1)
Memory Memory Available <20%
Disk when Disk > 5 IOPs  
  Disk Queue Length > 1 >1
  Disk Queue Time > 10ms > 10ms
  Disk Service Time >20 ms > 20ms
  Disk Time> 80% > 80%
  Disk Xfer Time > 20ms > 20 ms
Network Network Packet Rate > 100mb/sec
  Network Retransmit Rate > 5%
  Network Utilization > 70%
  Wi-Fi Signal < 50%
Latency Latency Gateway >75ms
  Latency Home Directory >100ms
  Latency Sessions >200ms
Startup Application Startup Time > 5sec
  Session Startup Time > 30 sec
Virtual Memory Virtual Memory Commit Ratio > 90%
Virtual Machine Virtual Machine Memory Ballooned > 0mb
  Virtual Machine Ready Time > 5%
Software Install When any type of install process runs while a user is active on the local machine, impact minutes are registered.  
Software Update When any type of update process runs while a user is active on the local machine, impact minutes are registered.  
Events When a configured event is detected by the agent which is Critical, Error or Warning  
Faults When the agent detects a "Application Error" event EventID #1000 (which is considered an app crash)  
Hardware Limit Hardware Percent interrupt time >10%